Unveiling Our 'Direct from Factory' Option: More Variety, Better Value

We're introducing a brand-new way to shop with us – the 'Direct from Factory' option. This isn't just a new feature; it's a game-changer that will offer you more variety and better value for your money. And while it means waiting a tad longer for your order, we're sure you'll find it worth the wait.

What's this 'Direct from Factory' all about?

'Direct from Factory' is our latest initiative that involves shipping select products directly from the manufacturer to you. Traditionally, products pass through several hands before reaching the customer – but we’re cutting out the middleman. By doing so, we can offer a wider range of products and pass on the savings to you.

How does it work?

When you're browsing through our website, keep an eye out for products labeled 'Direct from Factory'. These are the goodies that come straight from the manufacturer's facility.

Once you place an order for a 'Direct from Factory' product, the manufacturer gets to work on preparing and shipping your item. The estimated shipping time for these products is around two weeks. Yes, it's a bit longer than our usual delivery times, but we promise it's worth the wait.

How long does it take?

We ensure our factory reps send the items via express courier so you are looking on average of about 1 weeks shipping. Depending on the time of year and other factors outside our control this could be 2 weeks so we aim for a 1-2 weeks delivery from order.

What's in it for you?

Choosing 'Direct from Factory' products comes with some pretty cool benefits:

1. More Options: By teaming up directly with manufacturers, we can offer a broader range of products. That means more choices for you to find the perfect item.
2. Better Value: Cutting out the middlemen reduces costs, and we pass these savings onto you. Expect competitive prices on all 'Direct from Factory' products.
3. Guaranteed Authenticity: Since these items come straight from the source, their authenticity is guaranteed.
4. Local NZ Warranty: Each 'Direct from Factory' product comes with a 12-month local NZ warranty, giving you peace of mind.
5. GST Included: No hidden costs here – GST is included with all these products.

We’re here for you

We're thrilled about this new option, but we understand if you have questions or concerns. Our friendly customer service team is ready to help. We're committed to offering the best shopping experience and guarantee the quality of every 'Direct from Factory' product.

If the product your are looking at does not say 'Direct From Factory' then this means we have the product here in stock ready to ship.

Our 'Direct from Factory' initiative is all about bringing you more choice, better value, and peace of mind. We appreciate your patience with the slightly longer shipping times and look forward to delivering more products at better prices. Happy shopping!